Background
Thomas Muschamp has been involved with the operational aspects of law enforcement agencies since 1982. In 1987, he left IPTM (University of North Florida) to form Custom Micro Inc. with the primary objective of developing and installing software-based solutions. Marketing efforts at the time were concentrated exclusively on law enforcement agencies. The company has since expanded its client base to include fire, dispatch, university, and correctional departments.

CMI is a closely-held corporation. Corporate operations and product development are centrally located in Jacksonville Florida. Field offices are strategically located in Oregon and Washington to better support our clients. Clients have a local point of contact, who has technical expertise in software applications, as well as a working knowledge of information systems unique to public safety agencies.

Products
Developing software products for public safety agencies is our only business. Custom Micro markets and licenses software products and services to municipal, county, state, and federal public safety agencies throughout the continental United States and Alaska. We have installed software products and performed related services in more than 200 agencies.

Products of CMI are developed through a working relationships with numerous public safety agencies around the country. These agencies are involved with the conceptual, code generation, and testing phases of product development. Input from our clients in all phases of product development greatly improves a product's functionality, stability, and cost effectiveness. All of our software is developed and tested in the field before being marketed.


Slide Shows for Product Demonstration and Training

Operations
The following is a list of the states where CMI has clients:

• Alaska
• Florida
• Indiana
• Kansas
• Michigan
• Minnesota
• Oregon
• South Dakota
• Wyoming
• Washington

Expertise
Custom Micro is uniquely qualified to provide your agency with software-based solutions. This qualification is based on experience. The cumulative effect of our experience allows us to deliver on our commitments in a timely and efficient manner.

Experience has also shown the importance of adopting proven software technologies. Our software designs utilizes many of Microsoft's technologies. Proven technologies are more cost effective to the end user in terms of installation and maintenance costs. CMI stays current with technological advances through active membership in Microsoft's Developer Network and certification as a Solutions Provider. Our technical staff also undergoes training and certification in those technologies. Currently, the company is developing its third generation applications around N-tier architecture and SQL Server, among others.

Principals
The principles of CMI are pictured below (from left to right); Thomas Muschamp, Ron Taylor, and Richard Muschamp

Thomas Muschamp, President and Chief Executive Officer
Started CMI in 1987 after working several years as an instructor
in law enforcement management, and a computer systems developer
working at the University of North Florida.

Ron Taylor, Vice President of Product Development
Worked as a Microsoft Certified Instructor for a
national consulting firm before joining CMI in 1998.

Richard Muschamp, Vice President of Technical Support
Joined CMI in 1992 after a career in management
with an international telecommunications firm.

Robert Muschamp, Associate
Joined CMI in 2004 after a career in electronic engineering
with Honeywell.